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Important Notice: MBA Admission Alert : DTE code for Indira Global School of Business , Pune is *MB6976 *     |     AICTE Approved M.B.A./M.M.S. Affiliated to Savitribai Phule Pune University

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Dr. Supriya Pavan Desai
  • Date of Birth:

    09/07/1988

  • Education Qualification:

    Master: MBA (Finance and HRM), MCOM (Banking), NET (JRF) Qualified, PhD: Completed

  • Work Experience:

    Teaching: 12.5, Industry: --, Research: --, Others: --

  • Designation:

    Assistant Professor

  • Area of Specialization

    Finance and Business Research

  • Research guidance (Number of Students):

    200 (SIP)

  • Courses taught at:

    Post Graduate Level

  • Projects Carried out:

    Nil

  • No. of papers published in National/ International Journals/ Conferences:

    12

  • No. of Books published with details (Name of the book, Publisher with ISBN, year of publication, etc.):

    2

  • Patents (Filed & Granted):

    Nil

Prof. Poonam Wani
  • Date of Birth:

    29/05/1979

  • Unique ID:

    1-1486927823

  • Education Qualification:

    Master: Completed,Ph.D.: Pursuing

  • Work Experience:

    Teaching: 11Yr., Industry: 8,

  • Designation:

    Assistant Professor

  • Area of Specialization

    FINANCE & Marketing

  • Research guidance (Number of Students):

    Nil

  • Courses taught at:

    Post Graduate Level

  • {/*
  • Projects Carried out:

    Nil

  • */}
  • Research guidance (Number of Students):

    300 SIP

  • No. of papers published in National/ International Journals/ Conferences:

    06

  • {/*
  • Patents (Filed & Granted):

    Nil

  • */}
Prof. Mahesh Bhagat
  • Date of Birth:

    02/08/1980

  • Education Qualification:

    Masters: MBA NET/ SET: NET, SET PhD Pursuing

  • Work Experience:

    Teaching: 3.5 Years, Industry: 10.5 Years, Research: --, Others: --

  • Designation:

    Assistant Professor

  • Area of Specialization

    Marketing/HR

  • Research guidance (Number of Students):

    Nil

  • Courses taught at:

    Post Graduate Level

  • Projects Carried out:

    Nil

  • No. of papers published in National/ International Journals/ Conferences

    5

  • No. of Books published with details (Name of the book, Publisher with ISBN, year of publication, etc.):

    Nil

  • Patents (Filed & Granted):

    Nil

Dr. Prashant Dubey
  • Date of Birth:

    07/10/1974

  • Unique ID:

    1-3556114458

  • Education Qualification: {/*

    MFA, MBA (Marketing and Finance) PHD,


    IRDA Life Insurance Certification (with distinction)

  • */}

    Master: Completed (MFA), Ph.D.: Completed in Commerce


  • Total Experience:

    21 years

  • Teaching Experience:

    13 Years

  • Industry Experience:

    9 Years

  • Research:

    4


  • Designation:

    Assistant Professor


  • Area of Specialization:

    Marketing & Finance

  • Projects Carried out:

    250 SIP

  • Courses taught at:

    Post Graduate Level

  • No. of papers published in National/ International Journals/ Conferences:

    04


  • No. of Books published with details (Name of the book, Publisher with ISBN, year of publication, etc.):

    01


  • Patents (Filed & Granted):

    Manners and Etiquette Kindle Edition AISN : B0C4JDPCSW

Mrs. Kanchan Patil
  • Date of Birth:

    26/08/1989


  • Education Qualification:

    Master



  • Total Experience:

    Academic Experience:3.9 Years


  • Designation:

    Assistant Professor


  • Area of Specialization:

    Human Resource Management

  • Courses taught at

    Post Graduate Level

Master of Business Administration (MBA)

Level: Post Graduate

Intake : 60 Seats

Assessment Pattern: Semester

Starting: August 2023

Study Mode: Full Time (2 Years)

Location: Parandwadi, Pune


  • OVERVIEW
  • ADMISSION
  • PROGRAM STRUCTURE
  • EXAM
  • ELIGIBILITY
  • SYLLABUS
  • FEES STRUCTURE
  • CAREER OPPORTUNITIES

Overview

In India, the service sector makes up a sizable share of the economy and is growing faster than both the manufacturing and agricultural sectors. MBA IN SERVICES MANAGEMENT is a new path that has emerged as one of the world economy's fastest-growing industries, significantly increasing global output and jobs. Our MBA programme at IGSB is AICTE-approved and connected with Savitribai Phule Pune University (SPPU). The industry-academia dialogue at IGSB enables managers of business corporations to share their challenges with aspiring business leaders. All of these initiatives hope to have an effect that matches each student's aspirations. The curriculum is constantly changing and has a forward-looking orientation with intellectual rigour, where a strong foundation of critical thinking is stressed.

You will have several opportunities to learn from business experts and thinking leaders from various fields over your two years in the IGSB MBA programme. The industry trips included in experiential learning will support the learning process even further and provide students an inside look at business culture. Our curriculum is created using Outcome Based Education (OBE) standards established by SPPU, with a solid balance of theoretical study and industry exposure. Choice Based Credit System is used to base the evaluation (CBCS).

OBJECTIVES for the Master of Business Administration (MBA) programme in Pune

Students in the MBA programme at IGSB will have the necessary information, abilities, and competence to handle the demands of the corporate world.

The students will become capable management professionals with moral principles, enabling them to take on a crucial role in the global economy.

With an integrated approach to diverse management functions, the MBA programme will assist learning about the theory and practises of several functional areas of management.

The MBA programme will foster an environment where managers must deal with more complex situational difficulties, anticipate and manage market whims, and deliver higher-quality goods and services.

After completing the MBA programme, which is ultimately designed to convey modern domain knowledge and skills, require to be a dynamic and successful business manager.

Admission

Savitribai Phule Pune University is a partner institution of Indira Global School of Business (IGSB), which offers an MBA programme. Admissions to the MBA programme are conducted in accordance with the guidelines established by the Maharashtra State Directorate of Technical Education and the Admissions Regulating Authority (ARA) (DTE). They publish information about several dates (schedules) in their information brochure and online as well: /cetcell.mahacet.org/ www.maha-ara.org A regular visit to the DTE websites (www.dtemaharashtra.gov.in and www.maha-ara.org) is required for all interested candidates. for the Common Process, often known as CAP, in regards to eligibility, method, and participation. Candidates are urged to register with ARA and DTE for the admissions process, submit their top choices for institutes, and have their documents validated at designated facilitation centres (FC) that ARA/DTE has assigned. The merit list for admissions will be prepared by ARA/DTE following the examination procedure and the students' choices. According to their merits and indicated preferences, candidates will be admitted to relevant colleges.

Candidates who wish to be considered for admission to Indira Global School of Business (IGSB) may indicate it as their preference during the CAP process. Please be aware, though, that DTE is responsible for allotments (Round Wise). Indira Global School of Business' DTE code is 6976 and its admissions choice code is 697663710. For more information, please stop by the IGSB Admission Cell in person.


Eligibility Criteria

Candidates who meet the following requirements may apply for admission to MBA programmes in service management:-

  1. The candidate should be an Indian National,
  2. Candidates may apply for this course if they have a graduating degree in any field from an accredited university; Passed minimum Three-year Duration Bachelor’s Degree awarded by any of the Universities recognised by University Grants Commission or Association of Indian Universities in any discipline
  3. They ought to have a minimum combined proportion of 50%. (at least 45% in case of candidates of backward class categories and Persons with Disability belonging to Maharashtra State only) or its equivalent.
  4. To apply for admission to any college, candidates must have a valid score on any pertinent entrance exam.
    OR
  1. Appeared for the final year examination of any Bachelor’s degree to be awarded by any of the Universities recognised by University Grants Commission or Association of Indian Universities in any discipline.
  2. Note:
  3. Aggregate marks means the grand total of marks obtained by the candidate in subjects on which the class declaration is made in the particular University from which the candidate is passing the qualifying examination.
  4. In case the candidates are awarded grades/CGPA instead of marks, the conversion of grades/CGPA to percentage of marks would be based on the procedure certified by the University/institution from where they have obtained the bachelor's degree.
  5. The percentage of marks shall be calculated by rounding off to two places after decimal.
  6. The candidates belonging to SC, VJ/DT (NT (A)), NT (B), NT(C), NT (D), OBC SBC and SEBC categories should produce “Caste Validity Certificate” issued by Scrutiny Committee of Social Welfare Department and the Candidate belonging to ST category should submit “Tribe Validity Certificate” issued by Scrutiny Committee of Tribal Department.

Masters of Business Administration (MBA) is a 2 - year full time program

Semesters: 4 semesters

Choice Based Credit System (CBCS)

Classroom Teaching


Program Structure

The MBA Services Management programme is a specialized degree wherein the student shall be admitted to this programme wherein the specialization is defined right at the entry point to the programme. The student shall have choices only in the form of the elective courses.

    Programme Educational Objectives (PEOs):
  • PEO1: Graduates of the MBA program will successfully integrate core, cross-functional and inter-disciplinary aspects of management theories, models and frameworks with the real world practices and the sector specific nuances to provide solutions to real world business, policy and social issues in a dynamic and complex world.
  • PEO2: Graduates of the MBA program will possess excellent communication skills, excel in cross-functional, multi-disciplinary, multi-cultural teams, and have an appreciation for local, domestic and global contexts so as to manage continuity, change, risk, ambiguity and complexity.
  • PEO3: Graduates of the MBA program will be appreciative of the significance of Indian ethos and values in managerial decision making and exhibit value centered leadership.
  • PEO4: Graduates of the MBA program will be ready to engage in successful career pursuits covering a broad spectrum of areas in corporate, non-profit organizations, public policy, entrepreneurial ventures and engage in life-long learning.
  • PEO5: Graduates of the MBA program will be recognized in their chosen fields for their managerial competence, creativity & innovation, integrity & sensitivity to local and global issues of social relevance and earn the trust & respect of others as inspiring, effective and ethical leaders, managers, entrepreneurs, intrapreneurs and change agents.
    Programme Outcomes (POs):
  • At the end of the MBA programme the learner will possess the
  • Generic and Domain Knowledge - Ability to articulate, illustrate, analyze, synthesize and apply the knowledge of principles and frameworks of management and allied domains to the solutions of real-world complex business issues
  • Problem Solving & Innovation - Ability to Identify, formulate and provide innovative solution frameworks to real world complex business and social problems by systematically applying modern quantitative and qualitative problem solving tools and techniques.
  • Critical Thinking - Ability to conduct investigation of multidimensional business problems using research based knowledge and research methods to arrive at data driven decisions
  • Effective Communication - Ability to effectively communicate in cross-cultural settings, in technology mediated environments, especially in the business context and with society at large
  • Leadership and Team Work - Ability to collaborate in an organizational context and across organizational boundaries and lead themselves and others in the achievement of organizational goals and optimize outcomes for all stakeholders.
  • Global Orientation and Cross-Cultural Appreciation: Ability to approach any relevant business issues from a global perspective and exhibit an appreciation of Cross Cultural aspects of business and management.
  • Entrepreneurship - Ability to identify entrepreneurial opportunities and leverage managerial & leadership skills for founding, leading & managing startups as well as professionalizing and growing family businesses.
  • Environment and Sustainability - Ability to demonstrate knowledge of and need for sustainable development and assess the impact of managerial decisions and business priorities on the societal, economic and environmental aspects.
  • Social Responsiveness and Ethics - Ability to exhibit a broad appreciation of the ethical and value underpinnings of managerial choices in a political, cross-cultural, globalized, digitized, socio-economic environment and distinguish between ethical and unethical behaviors & act with integrity.
  • LifeLong Learning – Ability to operate independently in new environment, acquire new knowledge and skills and assimilate them into the internalized knowledge and skills.

Programme Specific Outcomes (PSOs)

PSOs shall vary based upon the customized combination of Generic Core, Generic Electives, Subject Core, Subject Electives & Alternative Study Credit Courses that Institutions shall offer.

Following are the generic outcomes learners shall exhibit

  • Demonstrate ability to articulate, illustrate, analyze, synthesize and apply ‘state of the art’ service management thinking in the solution of specific organizational, managerial and marketing problems of service companies.
  • Develop the skills needed to identify and formulate innovative context-specific technology /digital and other strategies for achieving a sustainable advantage in any aspect of the service business management- managing, designing, producing, transporting, and marketing of service products for services companies operating in domestic and international markets.
  • Provide an in-depth insight in managing and delivering quality services and work with tools and strategies, skills, and attitude necessary to promote customer service-oriented thinking.
  • Set up online service businesses.

Graduate Attributes (GAs)

At the end of the MBA programme the learner shall exhibit

MBA in Service Management

GA1: Managerial competence

MBA in Service Management

GA2: Proficiency in Communication, Collaboration, Teamwork and Leadership

MBA in Service Management

GA3: Competence in Creativity & Innovation

MBA in Service Management

GA4: Research Aptitude, Scholarship & Enquiry

MBA in Service Management

GA5: Global Orientation

MBA in Service Management

GA6: Proficiency in ICT & Digital Literacy

MBA in Service Management

GA7: Entrepreneurship & Intrapreneurship Orientation

MBA in Service Management

GA8: Cross-functional & Inter-disciplinary Orientation

MBA in Service Management

GA9: Results Orientation

MBA in Service Management

GA10: Professionalism, Ethical, Values Oriented & Socially Responsible behaviour

MBA in Service Management

GA11: Life-Long Learning Orientation

Exam

AICTE Academic Calendar 2023-2024
SPPU Academic Calender 2023-2024

NIRF



SPPU Academic Calendar for A.Y. 2023-24

AICTE Academic Calendar 2023-24


SPPU Academic Calender 2023-24

Syllabus of MBA Services Management

MBA fees Structure for the year 2023-2024

Details of fees for MBA I
For Academic Year 2023-24
Particulars Open /EBC OBC NT, VJ, SBC SC, ST
Student Activity Fees 1000 1000 1000 1000
*Tuition Fee 77273 38637 0 0
*Development Fees 7727 7727 7727 0
*Subject to revision and approval by Fees Regulating Authority, Govt. of Maharashtra.
University Fees
University Examination Form and Fee I & II Semester 0 0 0 0
Eligibility form and fee 550 550 550 550
Ashwamedh 0 0 0 0
Gymkhana 50 50 50 50
Corpus 4 4 4 4
Zonal sports 9 9 9 9
National Social Service 10 10 10 10
Student Welfare Fund 25 25 25 25
Computerization Fee 25 25 25 25
Disaster Management Fund 0 0 0 0
University Development Fee 188 188 188 188
Student Safety Insurance 10 10 10 10
Admission Fee 30 30 30 30
Library Fee 100 100 100 100
Students Aid Fund 25 25 25 25
Registration Fee 25 25 25 25
Other Charges
Caution Money Deposit 0 0 0 0
Uniform Charges 0 0 0 0
ERP services 160 160 160 160
Total for M.S. students 87211 48575 9938 2211
Total for O.M.S. students 87711

Career Opportunities

Despite not being a particularly popular option, an MBA in service management offers students solid employment prospects. An MBA in service management graduate is qualified to work in any of the many disciplines within the industry. A specialist with experience in service management is required to successfully plan and ensure the seamless supply of services in order to maintain a business' operations. There are numerous positions throughout an organisation where a professional with service management training is required. Relationship development, logistics and supply chain management, B2B services, market analysis, and business process design are a few of these. Several of the key MBA in services management hiring regions:

MBA in Service Management

BPOs

MBA in Service Management

Media Houses

MBA in Service Management

Management Consulting Firms

MBA in Service Management

Bank

MBA in Service Management

Financial Institutions

MBA in Service Management

IT Industry

MBA in Service Management

E-Commerce Companies

MBA in Service Management

Service Providers etc.

A graduate with an MBA in services management may find employment in the following fields

JOB Role Description
Purchase Manager Purchase Managers search for dependable merchants or providers to offer quality goods at sensible costs.
Business Development Manager A Business Development Manager helps in increasing the financial assets and profit index of the organization.
Research Officer Research Officers direct research ventures from the first stages to the ultimate ones. They ask colleagues and make sure that all ventures and errands are on schedule. Most Research Officers and Directors report back to different advisory groups.
Sales Officer Sales Officers offer retail items, merchandise, and services to clients..
Production Manager, Manufacturing Production Managers helps in designing and arranging a timetable for the manufacturing process. Additionally, they are responsible for assessing, arranging, and endorsing budget plans and timescales with customers and supervisors.
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FEES REGULATING AUTHORITY - 2023-24

FEES REGULATING AUTHORITY - 2023-24





Testimonials

"

I have always felt that I was so lucky to be a student at IGSB. The thing I admire the most about IGSB is the support I received from everyone at the campus. I wouldn’t have been able to achieve what I have achieved without that caring environment. The friendly atmosphere here and the fact the teachers are really close to the students makes it unique. Here, I not only developed my academic skills but also got a global exposure in every field be it my specialization or other curricular activities. It has imparted a perfect blend of technical and soft skills and made me ready for industry.

Akshay Shirke
Designation:Customer Service Manager
Organization:Amazon

"
"

My experience at Indira Global School of Business has meant career advancement to a highly responsible and challenging position in the corporate world. Along with that goes an increased sense of self-esteem and a feeling of accomplishment and personal satisfaction. The energy and enthusiasm driven by our Professors bought nothing but the best out of us. I didn’t spend time studying rather I spent it learning, growing and having fun. All this and beyond, to the best Alma Mater I’ve ever had.

Ritu Tripathi
Designation: Tax Consultant
Organization: Deloitte

"
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S.No. 64, 65, Gat No. 276,
At Post : Parandwadi, Near Somatnephata,
Tal. : Maval, Dist.: Pune – 410 506

Phone Number:

  • MBA:
    Mobile: 9657856103
    Tel. : 02114691417
  • For Administrative Purpose
    Mobile: +91 9657856103

Email:

"For verification of student/Alumni academic records"

Email ID: exam.committee@indiraigsb.edu.in
  • MBA:
    mba.admissions@indiraigsb.edu.in
  • For Administrative Purpose
    admin@indiraigsb.edu.in

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